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Returns & Exchanges
At Mitchell Brands, we want you to be completely satisfied with your beauty journey. If you are not happy with your purchase, we offer a 30-day return window for items in their original, unused condition.
1
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
2
Prepare Your Package
Ensure the products are unopened and in their original packaging to qualify for a full refund or exchange.
3
Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing